Terms of service
1. Overview
Welcome to JOSEND Nutrition. “We”, “us”, and “our” refer to JOSEND Nutrition.
JOSEND Nutrition operates this website and store, including all information, content, features, tools, products, and services offered through this platform (the “Service”). Our store is powered by Shopify, which enables us to provide the Service to you.
These Terms of Service (“Terms”) govern your access to and use of the Service, and constitute a legally binding agreement between you and JOSEND Nutrition.
By accessing or using any part of the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Service.
2. Eligibility & Account
By using this Service, you represent that:
- You are of legal age in your jurisdiction, or have parental consent.
- All information you provide is accurate, current, and complete.
- You are responsible for maintaining the confidentiality of your account.
You agree not to transfer, sell, or assign your account to any third party.
3. Products & Descriptions
We strive to ensure product information is accurate. However:
- Product appearance may vary depending on device display settings.
- We do not guarantee that product images exactly reflect actual product color or appearance.
- We reserve the right to modify or discontinue products at any time.
4. Orders & Acceptance
All orders placed through the Service are offers to purchase products.
We reserve the right to:
- Accept or decline any order at our sole discretion
- Cancel or limit quantities per customer, region, or jurisdiction
- Refuse or cancel orders if fraud or abuse is suspected
Orders are not confirmed until payment is successfully processed.
5. Pricing & Payment
All prices are subject to change without notice.
Unless otherwise stated:
- Prices exclude taxes, shipping, customs duties, and import fees
- Final price is the one displayed at checkout
You agree to provide accurate and up-to-date payment information and authorize us to charge your selected payment method.
6. Shipping & Delivery
Delivery times are estimates only.
We are not responsible for:
- Carrier delays
- Customs clearance delays
- Events beyond our reasonable control
Risk of loss transfers to you once the order is handed to the carrier.
7. Intellectual Property
All content on this site, including:
- Branding, trademarks, product names
- Text, graphics, design, layout, and images
is owned by JOSEND Nutrition or its licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without written permission.
8. Third-Party Services
The Service may include links or tools provided by third parties.
We are not responsible for:
- Third-party content
- Third-party websites
- Any damages arising from third-party services
Use of such services is at your own risk.
9. Prohibited Uses
You agree not to:
- Use the Service for unlawful purposes
- Attempt unauthorized access to systems
- Upload malicious code
- Scrape or extract data
- Use bots, automation tools, or AI agents without authorization
- Misrepresent identity or impersonate others
10. Limitation of Liability
To the maximum extent permitted by law, JOSEND Nutrition and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products.
11. Indemnification
You agree to indemnify and hold harmless JOSEND Nutrition and Shopify from any claims arising from:
- Your violation of these Terms
- Your misuse of the Service
- Your violation of any applicable laws or third-party rights
12. Governing Law
These Terms shall be governed by the laws of the jurisdiction where JOSEND Nutrition is headquartered.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Service constitutes acceptance of changes.